๐Ÿ“Š Scores blend thousands of merchant reviews, pricing data & our own research โ€” see how we score
Gorgias
The helpdesk built for ecommerce
๐Ÿ’ฌ Chat & Support
4.6
โ˜…โ˜…โ˜…โ˜…โ˜…
our score
Try Gorgias free โ†’
Our verdict

Best for: Stores drowning in 'where is my order?' tickets. The helpdesk built for Shopify. Order data inside every ticket โ€” refunds without switching tabs.

What merchants love

  • Shopify order data in every ticket
  • Automation rules deflect common tickets
  • All channels in one inbox

Watch out for

  • Per-ticket pricing can surprise you

Our take on Gorgias

The helpdesk built for Shopify. Order data inside every ticket โ€” refunds without switching tabs.

Full editorial review coming soon โ€” this summary is based on aggregated merchant feedback, pricing data, and our own research.

Last checked July 12, 2026. Scores combine verified merchant reviews, public pricing data, and our own research. Some links earn us a commission โ€” it never affects scores.

๐Ÿ› ๏ธ Want Gorgias set up for you?
We install and configure it on your store โ€” done within 48 hours.
Get setup help โ†’

Merchant reviews

No merchant reviews yet โ€” be the first.

Write a review

Use your Shopify store email to get a โœ“ Verified merchant badge. Reviews are moderated before publishing.

Alternatives to Gorgias

Tidio ยท 4.1